FAQ

Frequently Asked Questions (FAQ)

How do I place an order for a tutoring session?

  1. Browse Services: Select the tutoring service that fits your needs.
  2. Add to Cart: Add your chosen service to the cart.
  3. Checkout: Proceed to checkout to finalize your order.
  4. Payment: Choose your preferred payment method (Interac E-Transfer or credit card) and complete the payment process.

What happens after I make a payment?

Once your payment is confirmed, you will either receive a call or an email from your assigned tutor. This communication is to arrange the specific details of your tutoring session, including the schedule and any particular requirements you might have.

How are the tutoring sessions conducted?

All tutoring sessions are conducted via Zoom. This ensures a reliable and interactive learning experience. You will receive a Zoom link and other relevant details from your tutor prior to your session.

Can I arrange a specific time for my tutoring session?

Absolutely! The timing of the session is arranged directly with your tutor to ensure it fits your schedule. Please communicate your preferred times during the initial call or email exchange with your tutor.

What if I have questions after my tutoring session?

You are welcome to send any follow-up questions to your tutor up to two days after your lesson. This allows you to clarify any doubts and enhance your understanding of the subject matter.

Do you offer specialized lessons for French language proficiency for immigration purposes?

Yes, we offer specialized lessons in French for immigration purposes. Our tutors are equipped to cater to the specific requirements of language proficiency tests and can provide tailored guidance to help you succeed.

Are the lessons customized according to my needs?

Yes, each lesson is tailored to meet the individual needs of the student. Whether it’s homework assistance, exam preparation, language proficiency, or any other academic requirement, our tutors adapt their teaching approach to suit your specific needs.

What is the cancellation policy?

no cancelations no refunds